These Terms of Service explain the conditions that apply when you access the Gradlee website or use our academic proofreading and editing services.
By accessing the Gradlee website, contacting us, placing an order or using any of our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you should not use our website or services.
These Terms form an agreement between you and Gradlee (referred to as “Gradlee”, “we”, “our” or “us”). You should read them together with our Privacy Policy, which explains how we handle your personal information and documents.
You may use Gradlee only if:
By using our services, you confirm that any information you provide to us is accurate and that you have the right to share your documents with Gradlee for proofreading and editing.
Gradlee provides language-focused academic support, including proofreading and editing of essays, assignments, dissertations, theses, research papers and related documents.
Our services generally include:
We do not guarantee any specific grade, academic outcome or publication result. Our role is to improve language and presentation; the content, ideas and academic decisions remain your responsibility.
You can request services by contacting Gradlee through our website, ordering page, email or messaging channels. During the ordering process, you may be asked to provide details such as:
Based on this information, we may provide an estimated price and turnaround time. We reserve the right to adjust quotes or decline orders where the requested work is not suitable for our services.
You are responsible for ensuring that all information you provide is complete and accurate. Delays or issues arising from incomplete or incorrect information are not the responsibility of Gradlee.
Prices for Gradlee services may vary depending on factors such as word count, document type, complexity and turnaround time. Any price we quote is generally valid for a limited time and may change if the scope of work changes.
Unless stated otherwise:
You are responsible for any bank charges, currency conversion fees or taxes that apply in your jurisdiction. Where applicable, we may be required to collect taxes on our services.
Any turnaround times we provide are estimates based on the information available when you place your order. We aim to meet agreed deadlines, but we cannot guarantee delivery by a specific time in every circumstance.
Edited documents are normally delivered electronically (for example as Word files with tracked changes or comments). You are responsible for checking that you have received the files and that they open correctly on your device.
If you request changes to your brief or send updated files after we have started working, this may require additional time or incur additional charges.
If you believe there is an issue with the proofreading or editing we have provided, you should contact us as soon as possible, ideally within a reasonable period after receiving your document.
Where appropriate, we may:
Any decision to offer partial or full refunds will be made at our discretion, taking into account the nature of the issue and the work already completed. We are not responsible for outcomes outside our control, such as academic grading decisions or third-party review processes.
Gradlee’s services are intended to support legitimate learning and professional communication by improving language quality, clarity and presentation.
By using our services, you agree that you will:
You are solely responsible for how you submit or present your work to any institution, employer or third party, and for complying with the policies that apply in those contexts.
You retain ownership of the documents and content you provide to Gradlee. By submitting a document, you grant us a limited licence to use, modify and process that content solely for the purpose of providing our services and related support.
The Gradlee website, including its text, design, graphics, logos and other content, is protected by intellectual property laws. You may not copy, reproduce, distribute or create derivative works from our website content without our prior written permission, except where allowed by law.
We may use third-party providers for infrastructure, analytics, payment processing, communication and language tools. These providers may have their own terms and policies, which you may be asked to review when using their services.
Our website may also contain links to external sites that are not operated by Gradlee. We are not responsible for the content, policies or practices of those third-party sites.
While we aim to provide high-quality proofreading and editing, our services are provided on an “as available” basis. To the fullest extent permitted by law, we do not make guarantees or warranties of any kind, whether express or implied, including but not limited to:
You are responsible for reviewing the final version of your document before submitting or using it.
To the fullest extent permitted by applicable law, Gradlee and its team members will not be liable for any indirect, incidental, consequential or special damages arising out of or in connection with the use of our services or website, including but not limited to loss of marks, opportunities, income or data.
Where liability cannot be excluded, and to the extent permitted by law, our total aggregate liability for any claims relating to our services will be limited to the amount paid by you for the specific service that gave rise to the claim.
You agree to indemnify and hold harmless Gradlee and its team members from and against any claims, losses, damages, liabilities, costs or expenses arising from:
We reserve the right to suspend or terminate access to our services or website, in whole or in part, if we reasonably believe that:
Where appropriate, we will try to provide notice; however, we may restrict access immediately in urgent situations (for example, security concerns or suspected misuse).
These Terms are intended to be interpreted in a reasonable and practical way, consistent with the laws that apply in the place where Gradlee operates. Depending on your location, different consumer protection rules or mandatory laws may also apply.
If you have a concern or dispute relating to our services, we encourage you to contact us first at info@projectitude.com so we can try to resolve the matter informally.
We may update these Terms from time to time, for example to reflect changes in our services, our business or applicable laws. When we make material changes, we will update the “Last updated” date at the top of this page and may provide additional notice where appropriate.
If you continue to use the Gradlee website or services after changes take effect, you are deemed to have accepted the updated Terms.
If you have any questions about these Terms or how they apply to your use of Gradlee, you can contact us using the details below:
These Terms of Service are provided for general information and do not replace personalised legal advice. If you are unsure about your rights or obligations, you should consult a qualified professional in your jurisdiction.